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3M-Quiz- D1 

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Mura

Overburden

Muda

Unevenness

The variation in the operation of a process is not caused by the end customer.

Any activity that consumes resources but creates no value for a customer. 

Overburden on equipment, facilities, and people caused by Mura and Muda.

 Failures of standardization to create efficient process.

2Q) 

Muri

Waste

3Q) 

Failures related to unpredictable or inconsistent outputs.

5Q) 

Failures of people or processes to efficiently deliver product.

6Q) 

RESULT

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My story

answers

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